Refund Policy

Thank you for shopping at Farah Dermatology & Cosmetics. We appreciate your business and are committed to providing you with high-quality skincare and cosmetic products. Please take a moment to review our refund policy, as all sales are final, and we do not offer refunds on products.

  1. All Sales are Final:

    At Farah Dermatology & Cosmetics, we take great care in ensuring the quality and safety of our products. Each item undergoes rigorous quality control measures to meet the highest standards. We stand by the excellence of our products, and, as such, we do not offer refunds, returns, or exchanges on any products purchased through our online or physical store. We ask that you carefully consider your purchase before completing the transaction.

  2. Defective or Damaged Products:

    In the rare event that you receive a defective or damaged product, please contact our customer support team within 7 days of receiving the item. We will assess the issue and, if necessary, provide a replacement for the damaged or defective product. Please note that this is the only exception to our "no refund" policy.

  3. Cancellation of Orders:

    We do not offer order cancellations after the purchase is made. Once an order is placed, it cannot be canceled or modified.

  4. Shipping and Handling:

    Shipping and handling charges are non-refundable. In the event of a return due to a defective or damaged product, Farah Dermatology & Cosmetics will cover the cost of shipping for the replacement item.

  5. Contacting Customer Support:

    If you have questions or concerns regarding your purchase, or if you believe you have received a damaged or defective product, please contact our customer support team. We are here to assist you and address any issues to ensure your satisfaction with our products.

Please take the time to review your order before confirming the purchase. By making a purchase at Farah Dermatology & Cosmetics, you agree to abide by this refund policy.

Farah Dermatology & Cosmetics reserves the right to update or change this refund policy at our discretion. We encourage you to check this page periodically for any updates or revisions.

Thank you for choosing Farah Dermatology & Cosmetics for your skincare and cosmetic needs. We appreciate your trust in our products, and we are committed to providing you with the best in the industry. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.